Case Study: Darnytsia achieves real-time business intelligence with Tieto’s GenAI data analytics bot

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Preview of the Darnytsia Case Study

Darnytsia cuts reporting time from 2 weeks to 3 seconds with Tieto

Darnytsia, a leading Ukrainian pharmaceutical company, faced the challenge of democratizing access to business intelligence across its organization. With a central analytics team overwhelmed by ad hoc data requests, reporting delays were hindering timely decision-making. They sought a flexible and cost-efficient alternative to existing tools and partnered with Tieto to find a solution.

Tieto developed a private GenAI data analytics bot using Azure OpenAI service with a retrieval-augmented generation (RAG) framework. This solution, deployed in just two weeks, allows employees to get real-time reports and visualizations through natural language queries in Microsoft Teams. The measurable impact was significant, reducing reporting time from weeks to seconds for over 1000 employees and freeing the analytics team to focus on strategic work.


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