Case Study: Cactos Energia powers electricity sales growth with Tieto’s cloud-based CIS

Cactos Energia enables quarter-hour billing with Tieto's cloud CIS

Cactos Energia Oy, a company expanding from manufacturing energy storage systems to becoming an electricity retailer, faced the challenge of scaling its systems to support rapid growth. They needed a modern, scalable customer service and billing platform. To meet this need, they selected the cloud-based Customer Information System (CIS) from vendor Tieto.

Tieto implemented its cloud-native CIS solution, which provides fully automated, real-time customer management and billing. The system runs on Microsoft Azure and integrates smoothly into Cactos's ecosystem, enabling efficient monthly billing and advanced capabilities like revenue sharing at quarter-hour granularity. This solution established a robust digital foundation for Cactos's new electricity sales business, significantly reducing manual work, streamlining operations, and providing a future-proof platform for growth and expansion into other Nordic markets.

Cactos Energia Oy