Case Study: BICS achieves real-time signaling analytics with Tieto Tech Consulting

BICS halves data analysis time with Tieto

BICS, a leading global provider of voice and data connectivity solutions, faced scaling challenges with its legacy data warehouse that could not efficiently process its massive data volumes. To enable real-time analytics and AI use cases, BICS partnered with Tieto to migrate to a scalable big data platform capable of handling over 10 terabytes of data and providing 24/7 monitoring.

Tieto implemented a GDPR-compliant data platform using the Apache Hadoop framework, including Spark and NiFi for data processing. The solution reduced data analysis time from 30 to 15 minutes, enabling a 1.5x traffic increase over four years. It also provided real-time reporting, proactive monitoring, and enabled ML-powered analytics for network optimization and fraud detection.

BICS