Case Study: BICS achieves faster leased line provisioning with Tieto Tech Consulting’s Cloud Connect Portal

BICS cuts quote-to-bill cycles from days to minutes with Tieto

BICS, a global connectivity enabler, faced a challenge with its complex and time-intensive leased line provisioning process, which could take days or weeks. To streamline customer intake and onboarding, they partnered with vendor Tieto Tech Consulting to develop a digital solution, the Cloud Connect portal.

Tieto Tech Consulting developed the Cloud Connect portal, which integrated multiple OSS/BSS systems and automated provisioning workflows. The solution drastically reduced the quote-to-bill cycle from several days to just minutes, improved operational efficiency, and opened new white-label revenue opportunities for BICS.

BICS