Case Study: BICS achieves 24 releases per year with Tieto Tech Consulting’s Agile QA automation

BICS achieves 80% test automation coverage with Tieto

BICS, a global telecom solutions provider, faced the challenge of transforming its QA function to ensure reliability and faster release speeds across its complex ecosystem of over 60 software products. To maintain its market leadership, BICS partnered with Tieto Tech Consulting to modernize and standardize QA practices, develop a test automation framework, and adopt Agile methodology.

Tieto implemented a comprehensive Agile QA framework for BICS, which included reorganizing processes using Agile, implementing the Test Automation Pyramid, and embedding automated testing into CI/CD pipelines. This solution resulted in over 80% test automation coverage, a reduction in regression testing time from weeks to just 10 minutes per application, and enabled up to 24 releases per year. Tieto's work saved over 100 hours annually and created a thriving QA culture of continuous improvement.

BICS