Case Study: ASFINAG improves road incident management with Tieto Tech Consulting

ASFINAG improves road incident response with Tieto’s mobile app for Austria’s highways

Asfinag, Austria's state-owned motorway operator, faced the challenge of modernizing its road incident management processes. Their goal was to replace legacy systems with a new mobile application that would seamlessly integrate with their existing infrastructure, comply with strict accessibility laws, and improve the efficiency of alerting, coordination, and documentation for its incident managers. To address this, Asfinag partnered with vendor Tieto.

Tieto, together with moPS GmbH, implemented a forward-looking mobile application for tablets and smartphones. The solution provided incident managers with real-time data and situational overviews, seamlessly integrated key functions, and automated documentation. This project ensured consistent data availability through integration and used a dynamic model for gradual feature expansion. The application delivered by Tieto improved the efficiency and response speed of Asfinag's teams, contributing to greater safety on Austrian highways.

Asfinag