Case Study: Allianz Bank Bulgaria streamlines core banking operations with Tieto and Oracle FLEXCUBE

Allianz Bank Bulgaria streamlines 90+ branches with Tieto

Allianz Bank Bulgaria, part of the global Allianz Group, partnered with Tieto to implement new Oracle FLEXCUBE modules. The bank faced challenges in enhancing customer experience and operational efficiency, needing to automate manual processes for its mortgage and safe deposit locker services and replace cumbersome Excel-based data management.

Tieto implemented and configured Oracle FLEXCUBE's Mortgages and Deposit Locker modules to automate the end-to-end lifecycle of these services. The solution centralized data management, improved security, and introduced automated customer notifications. This resulted in streamlined operations across 90+ branches, reduced manual effort, and improved service for the bank's 1.3 million customers.

Allianz Bank Bulgaria