Case Study: ABB Drives boosts productivity with Tieto Tech Consulting’s custom GenAI platform

ABB saves months deploying GenAI platform with Tieto

ABB Drives, a division of the global technology company ABB, sought to improve its organizational efficiency by implementing an AI solution to support its teams. They partnered with vendor Tieto, utilizing its GPT for Business accelerator framework to create a custom generative AI platform that could connect to multiple internal knowledge bases and feature a chat interface.

The solution implemented by Tieto provided a quick-to-deploy AI framework that was highly customizable and integrated with ABB's data on SharePoint. The platform significantly boosted productivity by enabling users to find information faster than with traditional text-based search tools. Tieto's solution offered a wide application across the organization, a quick turnaround time due to the use of their accelerator, and improved data findability for teams like R&D, Supply Chain, and Marketing.

ABB