Case Study: ARK Homes for Rent streamlines rental turnovers and tenant upsells with TIDY

ARK Homes for Rent streamlines turnover with TIDY at 3.9% of gross bookings

ARK Homes for Rent, a company managing long-term single-family home rentals across the southern US, sought to offer tenants upsell services like cleanings. However, their internal turnover process was a significant challenge, characterized by ad hoc operations and poor communication that left regional managers frequently uninformed. Existing software solutions were designed for short-term rentals and were not a good fit for their business model.

The vendor, TIDY, provided ARK Homes for Rent with a tailored technology and process solution that automated their cleaning and maintenance turnovers. TIDY's platform uniquely combined the capability to offer tenant services with integrated operational management. As a result, the company was able to clean up its messy turnover process, achieving a more efficient and automated operation.

ARK Homes for Rent