Case Study: Crouch Waterfall boosts billable hours and project visibility with TidyWork from Tidy International

Crouch Waterfall - Customer Case Study

The customer, Crouch Waterfall, a UK civil and structural engineering consultancy, faced challenges with inefficient, handwritten timesheets and Excel-based project tracking. This outdated process introduced errors and double entries, preventing them from knowing a project's profitability until it was complete. They turned to vendor Tidy International and implemented its TidyWork workflow management product to address these issues.

The solution from Tidy International involved implementing the cloud-based TidyWork system, which integrates with Xero accounting software. This provided real-time dashboard updates on project budgets and streamlined invoicing directly from timesheets. The results included a significant increase in billable hours, more efficient operations with minimal training required, and access to detailed historical cost data for better future estimates, all of which contributed to the consultancy's expansion.

Crouch Waterfall

Gillian Walker

Business Manager