Case Study: Konica Minolta Streamlines Sports Ticket Management with TicketManager

Konica Minolta - Customer Case Study

Konica Minolta USA, a business technologies, industrial, and healthcare company, needed a better way to manage nearly 7,000 sports tickets that were being tracked manually through Excel and email. The complicated approval and shipping process created delays, made ticket distribution inefficient, and raised concerns that tickets were sometimes going to employees’ families instead of customers.

TicketManager provided an easier ticketing platform that streamlined ticket requests, approvals, and distribution across Konica Minolta’s U.S. operation. With TicketManager’s real-time reporting, Konica Minolta could track who was requesting and using tickets, improve accountability, and increase ticket usage—resulting in virtually no unused games since implementation.

Konica Minolta

Amelia Hill

Sports Marketing Coordinator