TicketManager
26 Case Studies
A TicketManager Case Study
Kilpatrick Townsend & Stockton, an international law firm, sought to maximize the return on investment from its client entertainment tickets but was hindered by inconsistent and inefficient processes managed through spreadsheets and email across its 18 offices. The firm's challenge was to gain better control and visibility over its ticket assets to ensure they were used to deepen client relationships effectively. They turned to TicketManager for a solution.
By implementing TicketManager's event management platform, the firm provided its attorneys with 24/7 access to view and request available tickets through an intuitive system and mobile app. This gave Kilpatrick Townsend & Stockton radical visibility into ticket usage, replacing sporadic data with a consistent company-wide view. The solution from TicketManager enabled the firm to capture rich data on its events, fostering a culture of accountability and making it significantly easier to manage these assets for their greatest impact.