Case Study: Santander achieves better ticket visibility and control with TicketManager

How one of the world's premier financial institutions took control of its tickets by making them visible to over 9,000 employees

Santander, one of the world’s leading financial institutions, needed a better way to manage ticket inventory and event access across multiple departments and locations. Using spreadsheets and email created visibility, tracking, and accountability challenges, especially during high-demand periods like the NFL season kickoff. TicketManager was brought in to help Santander modernize its ticket management process.

With TicketManager’s platform, Santander centralized ticket inventory, improved access control, and gained better reporting on ticket usage and value. The solution helped the team work more efficiently, ensure the right people had tickets at the right time, and reduce the risk of underused assets. Santander noted that TicketManager delivered significant value for a nominal fee, with no downsides to the system.

Santander

Hannah Longmore

Corporate Program Manager