Case Study: Kilpatrick Townsend & Stockton Maximizes Ticket ROI with TicketManager

How company tickets were being used, Kilpatrick Townsend & Stockton turned to an automated solution

Kilpatrick Townsend & Stockton, an international law firm with 18 offices across the U.S., Europe, and Asia, needed a better way to manage and track the use of its ticket assets for client relationship building. Before TicketManager, the firm relied on manual, email-based processes and paper tracking, making it difficult to see who had tickets, how they were being used, and whether the firm was maximizing ROI from client events.

With TicketManager’s centralized ticket management platform, mobile app, alerts, and easy inventory upload, the firm gained real-time visibility into ticket usage and improved coordination across offices. TicketManager helped Kilpatrick Townsend & Stockton streamline ticket administration, reduce redundancy, and capture richer data on event activity so the firm could make more strategic decisions and get greater value from its investments.

Kilpatrick Townsend & Stockton

Randy Pulley

Director of Business Development