Case Study: AgStar Financial Services achieves near-100% ticket utilization with TicketManager

AgStar Financial Services boosts ticket utilization to 96% with TicketManager

AgStar Financial Services, a cooperative providing financial services to farmers, faced a challenge with its manual, spreadsheet-based system for managing client entertainment tickets. This process resulted in poor tracking and low utilization of tickets. To solve this, they implemented the TicketManager platform to automate and improve their ticketing process.

By fully adopting TicketManager without customizing it, AgStar replaced its old system. The solution provided transparency and easy access to tickets for its sales team. This led to a dramatic increase in ticket utilization, from approximately 60% to a consistent 96%, nearly all of which were used for clients instead of personal use. TicketManager freed up countless hours and helped AgStar provide better experiences for its customers.

AgStar Financial Services