Case Study: Zip achieves custom zipline booking and smoother sales with TicketingHub

Zip - Customer Case Study

Zip was growing its Zip Now London zipline attraction and needed a comprehensive ticket booking and online reservation system that could handle custom experiences, premium checkout, and discounts. TicketingHub provided the ticketing software and booking tools to replace a manual, ticketed-box process and support the business’s expanding sales needs.

TicketingHub implemented a customisable cloud ticketing solution with a branded widget, multi-currency support, API connectivity to OTAs and resellers, streamlined checkout, SMS/email notifications, and quick payment gateway setup. The result was a booking system tailored to Zip’s business processes that helped them sell faster, improve the customer experience, and support future sales and reviews, though no specific numerical impact was given.

Zip

Barry S

Chief Executive Officer