Ticket Tailor
28 Case Studies
A Ticket Tailor Case Study
Good on Paper, the team behind the niche Hidden Notes music festival, needed a ticketing partner that aligned with their independent values after their previous provider was acquired by a large corporation. They required a platform that was easy to use, offered flexibility for pandemic-related postponements, and provided effective communication tools to keep their audience informed.
Ticket Tailor provided its online ticketing service, which was a perfect fit for the festival's independent ethos. The platform's Broadcast feature was crucial for communicating postponements and lineup updates, and its customer service team was highly responsive. For the sold-out 2022 event, the Waitlist feature proved incredibly useful. Ticket Tailor's solution helped Hidden Notes successfully reschedule twice during the pandemic and ultimately sell out, attracting a global audience.