Case Study: SunDoctors achieves 49% cost reduction with Ticked Off

SunDoctors - Customer Case Study

SunDoctors, Australia's largest group of skin cancer clinics, needed a better way to manage repairs and maintenance across its 44 locations. The challenges included eliminating financial surprises, fostering accountability, and removing the administrative burden from their medical staff. They turned to the vendor Ticked Off for its Repairs & Maintenance, Asset Management, and Managed Services solutions.

The Ticked Off solution provided a simple app for clinic staff to log job requests, which were then managed entirely by the Ticked Off team. This included scheduling, using pre-approved tradespeople, and providing full transparency. The implementation led to a 49% year-on-year reduction in maintenance costs and saved over 2,000 labour hours annually for SunDoctors.

SunDoctors