Case Study: Specialty Fashion Group achieves $2M annual savings with Ticked Off

Specialty Fashion Group saves $2,000,000 year on year with Ticked Off

Specialty Fashion Group, a leading apparel retailer with over 800 stores, faced rapidly increasing maintenance costs and cultural unrest due to a flawed, inefficient job request system. Misinformation was rampant, causing frustration and impacting team morale. The vendor Ticked Off was engaged to conduct a review and provide a solution to bring transparency and accountability to the process.

Ticked Off implemented a simple-to-use platform for requesting and tracking jobs, along with a new end-to-end process. This allowed Specialty Fashion Group to engage trade-specific contractors directly and implement a KPI system. The solution delivered a $2 million annual saving, reduced the average job cost by over 27%, and ensured 98% data integrity and 84% on-time job delivery.

Specialty Fashion Group