Case Study: SunGard achieves reliable customer insight and faster reporting with TIBCO Software (TIBCO MDM)

SunGard Gets Great Return from TIBCO MDM

SunGard Financial Systems, a provider of mission‑critical software and IT services for the financial industry, needed to consolidate customer and vendor data into a single, multidimensional view so executives and sales teams could see which products customers held, upcoming renewals, and related financial accounts. The company faced slow, error‑prone reporting across multiple domains and legacy systems and required a solution that delivered accurate, real‑time data, standard integrations, and high throughput.

SunGard selected TIBCO MDM and TIBCO Professional Services, which provided rapid implementation, stronger governance over data authoring, and real‑time integration with existing systems and the data warehouse. The result: reliable, single‑view customer records, faster reporting and decision‑making, reduced operational overhead and development effort, and a platform SunGard can expand to additional domains like HRIS and active directory.

SunGard

Daniel Newbern

Senior Director for Enterprise Projects