Case Study: Panera Bread achieves real-time data unification and operational agility with TIBCO Software

Panera Cooks with Data to Deliver on Service and Satisfied Customers

Panera Bread, a fast-casual bakery-cafe with more than 2,000 locations and 16,000+ menu items, faced growing data complexity as it scaled and rolled out Panera 2.0 (mobile ordering, kiosks, loyalty, delivery). Disparate systems and manual data entry across e‑commerce, POS, pricing, taxes, ingredients and vendors created delays—opening new stores or updating menus could take days or weeks.

Panera built the Panera Data Pantry on the TIBCO Connected Intelligence platform to create a single master source of truth, automate governed updates, and push changes in real time. The platform eliminated costly manual tasks, reduced update times from days to minutes, streamlined supply‑chain and tax management, and enabled rapid innovations like Panera Grocery, curbside pickup, flatbreads and subscription services—giving the company greater agility and faster time to market.

Panera Bread

Noel Nitecki

Director of Enterprise Services