Case Study: Northwoods Consulting achieves faster deployments and clear case-data visibility with TIBCO Software's Cloud Integration

Northwoods Shines a Light on Social Services Information

Northwoods builds cloud and mobile applications for social services, including its Traverse case‑discovery tool. Its child‑welfare customers struggled with “dark data”—large, paper‑heavy case files that were difficult to search—so Northwoods needed an easy‑to‑use integration platform to connect Traverse to customers’ case and document systems, centralize account management, and make data readily accessible for caseworkers.

The company adopted TIBCO Cloud Integration (hosted on AWS with Traverse), leveraging ready‑made connectors, OCR and AI for document insight, and centralized monitoring. The integration cut new‑customer time‑to‑market by ~25% (and by ~75% when reusing existing integrations), streamlined management, and saved caseworkers about two hours per day, improving data visibility and service delivery.

Northwoods Consulting

Greg Davis

Senior Solutions Architect