Case Study: Guelph General Hospital achieves real-time integrated analytics and streamlined operations with TIBCO Software

New Analytics Environment Drives Process Enhancements at Guelph General Hospital

Guelph General Hospital (GGH), a 1,300‑employee medical center in Ontario serving 180,000 residents, struggled to extract meaningful information from a MEDITECH system and numerous siloed information systems. Static reports and scattered data left administrators without a holistic patient view and unable to analyze key metrics such as ambulance performance, emergency department volumes, urgency levels, and overall hospital performance.

GGH deployed TIBCO’s data integration, BI and analytics platform to build a centralized data warehouse, ETL processes and a user-friendly BI portal with dynamic dashboards and guided self‑service analytics. The solution made virtually all clinical and administrative data instantly accessible in real time, helping dozens of directors monitor activity, improve patient flow, automate reporting (e.g., hand hygiene and patient satisfaction), save time, streamline processes and raise the hospital’s provincial performance ranking.

Guelph General Hospital

Doug Mitchell

Director of Decision Support