Case Study: Metcash achieves 20% faster integrations, 50% lower costs and 120% greater scalability with TIBCO Software

Metcash drives operational excellence and customer intimacy with cloud native integration

Metcash, Australia’s leading wholesale distribution and marketing company serving over 6,000 retailers, faced an aging integration architecture—an enterprise service bus on TIBCO BusinessWorks 5 with ~90 processes and 300+ tightly coupled interfaces and complex databases. A small IT team struggled to support critical digital initiatives (new pricing, an ordering portal, MDM, ERP/finance replacement) and needed faster onboarding, lower costs and reduced downtime.

Metcash adopted a hybrid cloud, containerized integration platform using TIBCO Connect, BusinessWorks Container Edition, messaging and managed file transfer, plus CI/CD, microservices and the strangler pattern delivered by a unified agile team. The approach produced 70+ interfaces in seven months with a target of 200+ in ten months, handles over 1M messages/day, delivered 120% greater scalability and integrations ~20% faster at about half the cost, while improving resilience, developer velocity and platform portability.

Metcash

Wayne Routledge

Integration Manager