Case Study: Leading Healthcare Revenue Cycle Management Company achieves 50% developer cost reduction and increased sales with TIBCO Software's TIBCO Cloud Mashery

Leading healthcare revenue cycle management company cuts developer costs by 50%

A leading healthcare revenue-cycle management firm that provides SaaS for coding, billing, and auditing struggled with confusing API documentation and interfaces that frustrated prospects, drove constant customer-support calls, and became a barrier to sales. Company leaders did not want to divert developers to build or maintain an external API management platform and needed a fast, low-overhead solution.

They implemented TIBCO Cloud Mashery to deliver scalable, secure, self-service APIs with interactive documentation and easy management. The result: instant API calls usable by non-IT users, reduced support demands, a 50% cut in developer costs, and increased sales thanks to a much-improved customer experience.