Case Study: Leading Hard Drive Manufacturing Company achieves a 25% reduction in disk drive defects with TIBCO Software (Spotfire Analytics)

Leading Hard Drive Manufacturer Reduces Disk Drive Defects by 25% Within Weeks of Deploying TIBCO Spotfire Analytics

A leading hard drive manufacturer that supplies OEMs and retailers needed to improve how it measured field performance and identified manufacturing defects. Its quality assurance team was overwhelmed by millions of rows of return-data from service centers and test chambers and relied on slow, error-prone Excel pivot tables and disparate desktop tools that made spotting anomalies and root causes difficult.

The company deployed TIBCO Spotfire to build reusable interactive dashboards and tree‑map visualizations, trained users, and rolled the solution out to 300+ engineers via the Spotfire Web Player. Within weeks the team could drill into failures, quickly find problem slots and product families, and meet OEM reporting needs—reducing disk drive defects by more than 25% and cutting test-chamber slots indicating repair from 10% to 1%.