Case Study: Iron Mountain achieves 24/7 data visibility and faster time-to-market with TIBCO Connected Intelligence (TIBCO Software)

Iron Mountain LATAM Gives Customers Data Visibility with TIBCO Connected Intelligence

Iron Mountain LATAM, a regional arm of the global information management leader, faced rapid data growth and customer demand to know where their data was 24/7. Fragmented, non‑integrated systems and slow development times made it hard to scale, meet country‑by‑country regulatory reporting needs, and deliver the real‑time visibility customers required.

Iron Mountain built a BPM‑as‑a‑Service cloud on the TIBCO Connected Intelligence platform (ActiveMatrix BPM, Spotfire, Jaspersoft, BusinessWorks, Messaging, and BusinessEvents) to integrate processes, analytics, and automation. The customizable, reusable solution sped time to market (customer enrollment fell from 45 to 15 minutes), improved operational visibility and control, increased automation, cut government fines by 80%, and delivered cost savings for customers.

Iron Mountain

Carlos Leguizamón

Head of Development