Case Study: Invitalia achieves 25% time savings and 35% faster funding approvals with TIBCO Software

Invitalia Implements Process Mining to Boost Economic Growth

Invitalia, Italy’s national agency for internal investment and economic development, faced growing pressure to process large volumes of funding applications more quickly and objectively. Manual, time-consuming steps and fragmented systems (CRM, ERP, HCM, CMS) led to errors, outdated performance views and limited scalability, so the agency set out to optimize end-to-end processes and improve decision-making.

Working with TIBCO, Invitalia deployed process‑mining on the TIBCO Connected Intelligence platform to analyze log files, visualize process variants, and embed predictive analytics and low‑code workflows into production. The initiative uncovered and removed bottlenecks (yielding 25% time savings), sped funding approvals by 35%, achieved 100% compliance with segregation‑of‑duties policies, reduced costs, and delivered more scalable, data‑driven decisions.

Invitalia

Mario Ettorre

Chief Data Analytics Officer