Case Study: Grupo Xcaret achieves a seamless, 360° integrated guest experience with TIBCO Software

Grupo Xcaret Delivers Eco-friendly Fun with TIBCO

Grupo Xcaret is an eco-friendly adventure park resort in Mexico that offers an “all‑fun inclusive” experience across hotels, parks, restaurants and transportation. The company needed the same seamless, data-driven experience behind the scenes but lacked governance and integration across a diverse application ecosystem, which limited visibility and led to data errors.

Grupo Xcaret implemented TIBCO Cloud Integration and other TIBCO Connected Intelligence Cloud solutions to connect systems like SAP, Salesforce and Opera, use TIBCO Streaming for event processing, and democratize analytics with TIBCO Spotfire. The result was a 360° view of enterprise architecture, a 45% reduction in data errors and an 85% occupancy rate in the first year, enabling real‑time insights, stronger governance and a smoother, more sustainable guest experience.

Grupo Xcaret

Fabrizio Pucciariello

System Architect Manager