Case Study: Goya Foods achieves centralized, real-time product data and faster ordering with TIBCO Software

Goya Foods Serves Up Data Integrity and Customer Satisfaction

Goya Foods, the largest Hispanic‑owned food company in the U.S., faced a growing need to streamline and improve the quality of product, location, and manufacturing data to meet new industry standards and support lot tracking and traceability. Disparate information across multiple systems slowed ordering and risked lost or incorrect product data, creating delays and customer frustration.

Goya implemented TIBCO MDM along with TIBCO BusinessWorks, Hawk, and Spotfire to unify data and integrations into a single, real‑time source. The solution reduced 10 sources to one, cut order-processing access from two weeks to real time, sped development and monitoring, improved data quality and customer satisfaction, and enabled new analytics and tracking capabilities—achieving in eight years what had previously taken far longer.

Goya Foods

Rakesh Raj

Supply Chain Engineer and Project Manager