Case Study: eClinicalWorks achieves millions in customer cost savings and real-time point-of-care insights with TIBCO Software’s Spotfire

eClinicalWorks Finds the Cure for Healthcare Data in Spotfire

eClinicalWorks, a leading provider of ambulatory EHR solutions, set out to move beyond data capture and turn clinical data into simple, actionable insights for clinicians. The challenge was to present clear, intuitive analyses to non‑technical users, break down data silos, and surface relevant information at the point of care so providers could act in real time.

Rather than build from scratch, eClinicalWorks integrated TIBCO Spotfire into its EHR to deliver easy drill‑downs, connect disparate sources via APIs, and embed analytics directly where clinicians work. The result: faster, actionable insights that reduced customer churn and generated substantial savings—one customer saved $8 million in 12 months and another $2 million in eight months—while helping providers improve care and adapt to value‑based reimbursement.

eClinicalWorks

Rohan D'Souza

Sr. Product Manager