TIBCO Software
363 Case Studies
A TIBCO Software Case Study
DATABASICS, a cloud-based time and expense software provider that integrates with major ERP, HRIS, payroll and CRM systems, faced growing customer demand for flexible, self-service reporting as it added credit card, travel and P-card data. Its legacy in-house reporting engine required developer-coded reports and product releases for changes, creating slow turnaround, extra training/billable services, and limits on scalability and customer autonomy.
To solve this, DATABASICS embedded TIBCO Jaspersoft for real-time BI—an open, Java-based, API-driven solution with single sign-on, browser UI, ad hoc reporting, dashboards, mobile support and Google Maps. The result: customers create reports 80% faster, gain improved productivity, accuracy and efficiency, identify trends and outliers more quickly for better P-card control and forecasting, offload support/training, and increase retention while enabling the company to compete in higher-end markets.
Marcel Syriani
VP & Chief Technology Officer