Case Study: Consorsbank achieves 20% increase in new-customer revenue with TIBCO Software's Spotfire

Consorsbank Increases New Customer Revenue 20% with TIBCO Spotfire

Consorsbank, a leading German direct bank and member of BNP Paribas, faced a growing challenge: as the bank expanded products, services, and audiences, its original BI platform needed to evolve to make complex data accessible, visual, and actionable for management, sales, and wider teams.

By adopting TIBCO Spotfire with interactive dashboards and intuitive graphics, Consorsbank enabled rapid, self-service analyses across departments (150+ Web Player users). Spotfire powered a redesigned customer onboarding communication roadmap and deeper campaign and risk analyses—driving more website engagement, fewer account closings, faster campaign adjustments, and a 20% increase in new-customer revenue.

Consorsbank

Jörg Neumann

Director Business Intelligence