Case Study: City Harvest London achieves 12× increase in meals distributed (to 4M/month) with TIBCO Software

City Harvest London Combats Food Insecurity with Smart Applications

City Harvest London, a non-profit that rescues surplus food for charities, faced a sudden crisis when COVID-19 shuttered restaurants and increased food insecurity across the city. With thousands more Londoners in need and hundreds of donors and partner charities to coordinate, the organization lacked a fast, scalable way to track donations, match perishable goods to recipients, and communicate changing needs and operating hours.

Working with TIBCO, City Harvest launched a cloud-based, low-code smart app in just 14 days that combined mapping, data collection forms, analytics, and API-driven communications to streamline pickups, route planning, and partner outreach. The solution transformed operations—enabling data-driven decisions, faster matching of food to need, and efficient coordination with hundreds of charities—helping City Harvest increase distribution from 4 million meals a year to 4 million a month (a 12x increase), redistribute over £33M in food value, expand capacity, and earn recognition for its social impact.

City Harvest London

Laura Winningham

Chief Executive Officer