Case Study: CargoSmart achieves real-time decision-making and cost savings with TIBCO Software

CargoSmart Delivers Solutions for Improved Decision-making and Cost

CargoSmart, a Hong Kong–based provider of global shipment management software connected to over 30 ocean carriers, faced a more dynamic shipping landscape where carriers lacked backend capability to exploit big data. The company needed better real‑time visibility and analytics to help carriers plan for disruptions, cut costs (such as terminal handling and bunker fuel), and speed decision‑making for increasingly sophisticated customers.

CargoSmart implemented a TIBCO event‑driven platform and TIBCO Spotfire for real‑time event processing, predictive analytics, and customizable dashboards, enabling rapid, data‑driven decisions and daily release cycles. The results included a fourfold increase in vessels monitored, one carrier moving from 32% to 90% of schedule updates within an hour, and up to 3.5% fuel savings, along with faster time‑to‑market and tailored customer solutions.

CargoSmart

Ralph Ho

Senior Manager, Customer Integration