Case Study: Autodata achieves faster delivery of vehicle repair information and stronger data security with TIBCO Software (Mashery)

Autodata Speeds Delivery of Vehicle Repair Information

Autodata, a 40‑year leader in technical information for professional mechanics worldwide, struggled with legacy, custom systems that made maintenance costly, slowed innovation, and complicated customer onboarding. Internal teams lacked efficient tools to monitor and share customer data, and Autodata needed a faster, more flexible way to deliver content to workshops and developers.

By adopting TIBCO Mashery API management—administered by Autodata’s own integration team—Autodata centralized and secured its platform, drastically speeding distribution (from a few thousand updates per year to tens of thousands—around 40,000) and achieving 99.98% reliability. APIs reduced piracy, cut pages to complete service schedules by 75%, enabled 393 feature enhancements and ~29,000 vehicle updates in 12 months, increased customer satisfaction and loyalty, and unlocked new product and developer-driven innovation.

Autodata

Max Lienard

Head of Product and Market Development