Case Study: ABN AMRO achieves hyperautomation and a future-proof banking experience with TIBCO

ABN AMRO avoids €11.1M and speeds banking with TIBCO

ABN AMRO, a historic bank in the Netherlands, faced the challenge of modernizing its extensive legacy systems to become a digital-first, customer-centric institution. Their goal to digitize 90% of processes was hindered by costly and siloed infrastructure. To overcome this, they partnered with TIBCO to fuel a hyperautomation strategy.

TIBCO implemented its BPM Enterprise and BusinessWorks Container Edition solutions to help ABN AMRO migrate to the Microsoft Azure cloud and standardize its automation platform. This provided scalability, streamlined operations, and empowered teams. The results included €11.1 million in cost avoidance, reducing credit card processing from weeks to days, and accelerating transaction times from days to seconds, significantly enhancing customer experience and operational efficiency.

ABN AMRO