Case Study: Sabre achieves operational excellence and enhanced analytics with TIBCO EBX

Mastering a strong foundation for operational excellence and enhanced Analytics

Sabre, a global travel technology company that handles billions of messages and API requests daily, faced fragmented master and reference data across 292 applications and 20,763 reference tables, with no central system of record, inconsistent standards, manual change processes, and no clear data governance. To solve this, Sabre engaged TIBCO EBX and its EBX5 master data management product to create a single authoritative source for reference and master data.

TIBCO EBX implemented a centralized MDM platform with workflow automation, stewardship roles, governance processes, and data services (including EBX5 automated import/merge workflows), standardizing and publishing master data across operations and analytics. The consolidation improved analytics consistency and operational efficiency, established accountable data stewardship, and delivered measurable cost benefits—Sabre estimated potential maintenance savings in the multi‑million‑dollar range (one calculation projected up to ~$7.8M) along with substantial development and operational efficiency gains.

Sabre

Janine Stevens

Sabre