Case Study: Hightail achieves secure, scalable API growth with TIBCO Cloud Mashery

Reimagining API Performance

Hightail, a provider of secure cloud collaboration software, faced significant API scaling challenges during a period of rapid growth. They needed a way to externally expose their APIs to developers and partners but lacked the in-house platform and infrastructure for key provisioning and management. To overcome this, they turned to the vendor TIBCO Cloud Mashery for an API management solution.

By implementing TIBCO Cloud Mashery, Hightail gained a scalable platform to manage over 70 open APIs, which included a portal for API key provisioning, usage throttling controls, and analytics. This solution enabled Hightail to ensure secure traffic and improve API performance. The measurable results were significant, including a 59% surge in paid subscribers in one year, and APIs now initiate 60-70% of all new opportunity conversations with partners.

Hightail

Samantha Sayar

Senior Manager, Partnerships