Case Study: Leading Healthcare Revenue Cycle Management Company reduces developer costs by 50% with TIBCO Cloud™ Mashery

Leading healthcare revenue cycle management company cuts developer costs by 50%

The Leading Healthcare Revenue Cycle Management Company wanted to make healthcare back-end services like coding, billing, and auditing easier for providers, but its confusing documentation, messy user experience, and difficult API access were scaring away customers and driving up support calls. The company needed a faster way to manage external APIs without burdening its developers, and it chose TIBCO Cloud™ Mashery for API management.

TIBCO Cloud™ Mashery helped the company deliver a self-service, easier-to-use API platform with interactive documentation, better data packaging, and simpler endpoint management. As a result, the company saw increased sales, instant API calls for customers, less time spent on support, and a 50% reduction in developer costs.