Case Study: Corsendonk Hotels improves guest experience with Thynk.Cloud

How the Corsendonk Hotels Simplified its Tech Stack to Improve the Customer Experience

Corsendonk Hotels, a Belgium hotel group with five properties, needed to simplify its technology stack and standardize communications across its locations to improve guest experiences and internal operations. The company sought a solution that could integrate with its Mews property management software, leading them to partner with vendor Thynk.Cloud.

The solution from Thynk centralized data by integrating with the PMS and replacing a separate CRM, which resulted in significant cost savings. This enabled the hotel group to standardize contracts and seamlessly view availability across all properties, ensuring a consistent customer experience. Thynk’s tools for budgeting and forecasting also allowed for improved monitoring of business costs and revenue.

Corsendonk Hotels