Case Study: Substantial achieves performance optimization with Thundra

Substantial achieves performance optimization using Thundra’s end-to-end tracing

Substantial, a Seattle-based software consultancy, needed better visibility into its fully serverless AWS architecture for Hello Epics, a Trello Power-Up used by more than 700 teams. As traffic and integrations with services like DynamoDB, Lambda, S3, API Gateway, and third-party APIs grew, the team struggled with monitoring, troubleshooting, latency analysis, and controlling costs.

Thundra provided end-to-end tracing and monitoring for Substantial’s serverless applications, including distributed traces, invocation details, and async monitoring with minimal overhead. With Thundra, Substantial identified and fixed DynamoDB misconfiguration issues that were causing timeouts, reduced troubleshooting time by 80%, and gained the visibility needed to keep performance, health, and costs under control.

Substantial

Aaron Jensen

Principal developer