Case Study: Sonos improves serverless visibility and reduces troubleshooting time with Thundra

Sonos uses Thundra to optimize their queries which result in higher execution times

Sonos Tech, a computer software company building voice-enabled products like Sonos-Dine and Sonos-Store, used AWS serverless architecture but struggled with limited observability across its microservices and Lambda-based stack. The team had difficulty troubleshooting timeouts, errors, exceptions, and performance bottlenecks, which increased mean time to respond and affected customer satisfaction.

Thundra was implemented across Sonos Tech’s microservices to provide end-to-end visibility, automatic instrumentation, granular alerts, and line-level debugging for AWS Lambda functions. With Thundra, the team reduced troubleshooting time by 80–85%, cut active monitoring effort by 60%, and improved performance and cost optimization by identifying and fixing high-latency queries, cold starts, and errors.

Sonos

Ankit Sheth

Chief Executive Officer