Case Study: SM Investments Corporation improves DevOps performance with Thundra

SMIC uses Thundra to increase the performance of their DevOps metrics

SM Investments Corporation (SMIC), a large Philippine conglomerate spanning retail, banking, property, and investment management, needed better visibility across hundreds of cloud and serverless applications running on AWS. Its IT Shared Services and DevOps teams struggled to troubleshoot complex event-driven architectures, manage multiple AWS accounts, and maintain SLAs while improving key DevOps metrics such as lead time for changes and time to restore services.

To address this, SMIC implemented Thundra as its observability platform for serverless and event-driven applications. Thundra provided a single pane of glass for debugging, tracing, performance monitoring, and cost visibility, helping developers optimize Lambda configurations and find bottlenecks faster. As a result, application performance improved and the company reported gains in core DevOps metrics, including reduced lead time for changes, faster service restoration, and lower change failure rates.

SM Investments Corporation

Elouise Cerrudo

DevOps Manager