Case Study: North Texas Performing Arts reduces ticketing time and grows revenue with ThunderTix

North Texas Performing Arts - Customer Case Study

North Texas Performing Arts, a performing arts organization in Plano, Texas, had been using paper tickets before moving to online sales. With roughly 150 productions and 1,000 performances across more than a dozen venues each year, the organization relied heavily on volunteers and needed a faster way to manage ticketing.

North Texas Performing Arts started using ThunderTix in 2017. The platform reduced staff and volunteer time, cut paper use, and saved money through lower scholarship costs, with Boykin saying the organization saves $175 on every production. ThunderTix also helped NTPA handle social distance seating, bulk refunds, gift card conversions, season packages across multiple venues, and online ticket exchanges, while supporting continued growth in revenue and venue expansion.

North Texas Performing Arts

Lauren Boykin

VP of Sales and Marketing