Case Study: U.S. General Services Administration achieves faster, lower-cost auction search with Thunderstone Search Appliances

U.S. General Services Administration saves hundreds of thousands with Thunderstone search appliances

The U.S. General Services Administration (GSA) needed to upgrade the search functionality for its GSA Auctions website, which was originally a resource-intensive, basic full-text search running on its mainframe system. The challenge was to implement a more sophisticated and less taxing search tool for users. To solve this, GSA chose to deploy off-the-shelf search appliances from vendor Thunderstone.

Thunderstone implemented a solution using its Search Appliances, which provided advanced search capabilities including concept-based searching to handle the gap between government terminology and public search terms. The results included a significant reduction in system load, rich search features users expected, and savings of hundreds of thousands of dollars in development costs. The Thunderstone solution was so successful that GSA planned to use it for other key government websites.

U.S. General Services Administration (gsa)