Case Study: Ariba achieves enterprise-wide knowledge management with Thunderstone Texis

How Ariba built an enterprise-wide Knowledge Management system based on Texis

Ariba, a global provider of spend management software and services, needed a flexible enterprise-wide knowledge management system that could search across many repositories, content types, and departments while supporting best-practice capture and secure access. To meet this challenge, Ariba turned to Thunderstone and its TEXIS search platform.

Using Thunderstone TEXIS, Ariba built a highly customized search and knowledge management environment with full-text search, metadata filtering, security controls, and federated “meta-search” across CRM, engineering, marketing, and other internal systems. Thunderstone’s flexibility let Ariba extend the solution company-wide over time, enabling thousands of employees across North America, Europe, Asia/Pacific, Latin America, and the Middle East to search and reuse knowledge more efficiently.

Ariba

Derek Matthews

Lead Knowledge Architect