Case Study: Ariba builds an enterprise-wide knowledge management system with Thunderstone Texis

Ariba scales enterprise-wide knowledge management for 2,000 employees with Thunderstone

Ariba, a leading provider of spend management software and services, faced the challenge of building an enterprise-wide knowledge management system to drive consistent best practices across its global organization. Their initial search integration was inefficient, prompting them to seek a more flexible and customizable search solution from vendor Thunderstone using their Texis product.

The solution involved Thunderstone's highly customizable Texis platform, which allowed Ariba's engineers to develop their own efficient integration and create customized search interfaces. This enabled secure, federated searching across all internal content repositories. The result was a successful global knowledge management system that expanded to every department, significantly reducing the cost of research by pushing solutions into the searchable knowledge base and improving process efficiency for Ariba's 2,000 employees worldwide.

Ariba