Case Study: Oliver Mechanical achieves a unified CRM and scalable growth with Thunderbolt Pipeline

Oliver Mechanical Inc. - Customer Case Study

Oliver Mechanical, Inc., a Manchester, NH–based HVAC and commercial plumbing contractor founded in 1990, needed a single system of record for proposals and customer contacts as it expanded into plan & spec and design-build markets. To solve that challenge they adopted Thunderbolt Pipeline’s CRM and project management capabilities to centralize proposals, contacts, and project information.

Thunderbolt Pipeline delivered a straightforward, easy-to-deploy CRM and project management solution that created a single repository for all proposals and customer contacts. The result, according to owner Jon Bristol, was improved ability to grow and manage an expanding customer base, more organized proposal and contact tracking, and responsive ongoing support as new features roll out.

Oliver Mechanical, Inc.

Jon Bristol

Owner