Case Study: Waggamuffins Grooming & Doggie Daycare achieves streamlined appointment booking and client management with Thryv

Waggamuffins Grooming & Doggie Daycare - Customer Case Study

Waggamuffins Grooming & Doggie Daycare, managed by Ashley Spangler in Hurst, Texas, was struggling to streamline how it managed customers’ appointments amid a busy day‑care and grooming schedule. To address this, the business turned to Thryv and its online booking features, including Thryv’s Client Portal, to organize client interactions and appointment flow.

Thryv implemented online booking and the Client Portal so clients can build profiles that show last bookings, treatments, pet preferences, and conversation history. As a result, Ashley now has all customer information conveniently stored in Thryv, making appointment management easier, improving customer communication, and creating a more personalized experience for Waggamuffins Grooming & Doggie Daycare.

Waggamuffins Grooming & Doggie Daycare

Ashley Spangler

Manager